Frequently asked questions

Yes. We are based in Metairie, Louisiana, and work throughout Jefferson Parish, Orleans Parish, the West Bank and St. Bernard Parish.

You will have a single point of contact from the first meeting to the final walkthrough. That person coordinates our crew and any specialty trades and is the one you call with questions.

Yes. A renovation that also needs a new roof and siding, for example, can be scoped and scheduled as one project, which usually saves time and avoids duplicated work.

The estimate describes the scope by phase or area, the materials, any allowances for items you will choose later, what is excluded and the expected timeline.

Differences usually come from scope, materials, preparation work and what each contractor leaves out. Comparing proposals line by line, rather than by total, shows where the real differences are.

We explain the payment schedule in writing before work begins, so you know when each payment is due and which stage of work it corresponds to.

Start dates depend on our current schedule, permit timing and material availability. We give you a realistic start date with your estimate and confirm it in writing.

Exterior work such as roofing, concrete and siding pauses when weather makes it unsafe or would hurt quality. Interior work continues when possible, and we update your schedule.

Yes. You receive regular updates, a walkthrough at important milestones and a direct number to reach the person managing your project.

We coordinate the permits required for the work in our scope with the parish and schedule the inspections that go with them.

Flood zone designation can affect how high a new home or major addition must sit and how substantial improvements are handled. We check the designation early and explain what it means for your project.

Areas being renovated generally need to meet current code, and older homes sometimes need updates to wiring, plumbing or framing in those areas. We identify likely requirements during planning.

Sometimes. We discuss compatibility, quantities, delivery timing and how owner-supplied materials affect product warranties before agreeing.

We prioritize resistance to moisture, heat and wind, then balance appearance and budget. We explain the trade-offs so the final choice is yours.

Yes. We bring samples when practical or point you to supplier showrooms where you can see full-size products.

Make sure everyone is safe, photograph the damage, limit further water entry if you can do so safely, notify your insurance company and call us to schedule an inspection.

Yes. We can tarp roofs and secure openings to limit further damage while permanent repairs are planned.

Improvements usually combine better roof fastening and edge details, proper flashing, a well-installed weather barrier behind siding and good drainage around the house.

Call us. We will come out, look at the concern and address anything related to our work. Any workmanship coverage is defined in your contract, and we explain it before you sign.

Keep gutters clear, trim branches away from the house, rinse siding once or twice a year and have the roof checked after major storms.

Yes. At handover you receive manufacturer product information, care notes and photos of key stages of the work.